The Crier

A Tale of Two Cities: Why Game Centers Don’t Work in Ann Arbor

It was a unique concept, it was a bland concept: a facility for gamers to come together and pay-to-play on the latest technology, without shelling out hundreds on a personal system

Forest Casey · Tech · Feb 19, 2007

The First City

I came across the first gaming center of this story when my mother’s odyssey of adjunct professorships and teaching positions finally ended, bringing her (and my younger sister) to Ferris State University. For those not familiar with Western Michigan colleges, FSU is located in a town about 40 minutes north of Grand Rapids creatively named Big Rapids.

It’s a small town, snowy in the winter and empty in the summer. They have one movie theatre with two screens. I’m not sure that they’ve even received visitation from St. Starbucks yet. And yet they have a river, complete with rapids. They have skiing and a lovely main street that’s just as quaint as when the town was founded. Big Rapids has charm and character and I can see how my mom fell in love with it.

My sister, on the other hand, couldn’t have been more insulted by the place. There was no mall. The main street was quaint. And then there was the bizarre Area 51 Gaming Center nested in a windowless building across the street from my mom’s new house.

I confess that I was a bit put off of the concept at first too. Internet gaming centers, where patrons rent high-end computers (usually by the hour) to play online games, seemed like the domain of Dylan Klebold and Eric Harris.

My sister couldn’t have been more insulted by the place. There was no mall. The main street was quaint. And then there was the bizarre Area 51 Gaming Center

And so, despite my mother’s insistence that Area 51 really wasn’t that weird, I couldn’t muster the courage to walk across the street and check it out.

The Second City

In the meantime, a trendy and overpriced clothing store on South University in Ann Arbor closed its doors for the last time. After about a month, the Fuzion Gaming Center took over the space.

The walls were painted XBox green and steel-plated cubicles with 27” HDTVs lined its perimeter. Fuzionelite.com, the website, was uploaded to the Internet, leaving a trail of flash animation and techno music in its wake. Fuzion would host parties and tournaments, build and fix custom computers and, hopefully, build a loyal client base.

It’s only been a few months since their grand opening, but it’s a safe bet that Fuzion will “celebrate” a grand closing in the following few.

Fuzion on South U.

This will be emotionally difficult for the owners. There are few things more demoralizing than going out of business. But their cake of misery is topped with a cruel icing — they’re doing almost everything right. The store is laid out as well as could be expected. They’ve even chosen the right location for the right crowd: South U is in the crosshairs of every pedestrian on campus and is nearest to the largest crop of off-campus housing. The store’s graphic design is appropriate for its audience — mechs and tech with lots of faux-steel grating. Their website is competent, and their hourly rates are reasonable.

But every time I walk by Fuzion, all of its cubicles are empty.

The Two Cities

Fate finally forced me to visit Area 51. I was at my mom’s house and needed to use the internet. Unfortunately, she wasn’t wired. I had no choice but to walk across the street and finally experience Area 51.

It was dark inside the gaming center, but it wasn’t creepy. Cam, the owner, sat underneath some camouflage netting at the front of the store. I realized immediately that my sister couldn’t be more wrong about the guy. He was wearing sunglasses to spite the darkness and was playing some fantastic rock music.

Computers lined the walls, but they weren’t isolated by cubicles — they sat humming and blinking faintly onto a group of teenagers on a long table. Every seat was filled, even during the brightest part of the weekend. It seemed like every customer knew each other. It didn’t matter if they had computers at home or if they couldn’t afford them at all; they came to Area 51 because of the community and the atmosphere. It was like going to a bar packed with all of your best friends from middle school, everyone talking and playing games.

It’s only been a few months since their grand opening, but it’s a safe bet that Fuzion will “celebrate” a grand closing in the following few.

So why is Ann Arbor so different?

First of all, being a college town, most everyone is already wired. There’s no need to rent a fast internet connection when you can have one for free nearly anywhere on campus. And, thanks to the League Underground, which is stocked with fast PCs loaded with all of the latest games, nobody has to buy new hardware.

If you’re looking for a networked game among friends, the best and fastest networks in Michigan are already built into each and every one of the dorms on campus — there’s no lagging or latency. And after you’re done, all it takes is a walk down the hall to congratulate your teammates or boast in front of your enemies.

At Michigan, there’s no need to build a community around gaming and there’s certainly no need to pay for one. Ann Arbor isn’t a small town. And Fuzion is no Area 51.

* * *
About · Archives · Contact · Join January 8, 2009

Comments (16, Add)

1. mike says,

Feb 19, 2007 @ 1:48 AM

there was already digital ops and i can’t imagine they were raking in the bucks. then this new place on south u.

has anyone ever seen anyone in the south u place? aside from the sad guy behind the counter

2. Cam says,

Feb 19, 2007 @ 10:50 PM

From Shipbuilding/Repair along the East Coast to this small city of Big Rapids. I am having a great time providing something to do for the PC Gamers as well as Wizards of the Coast Cards and Minis Tournaments. Thank you for taking the time to make notice of your visit!

3. Forest Casey says,

Feb 20, 2007 @ 6:09 PM

Cam -

No problem. What you are doing over in Big Rapids is really something special. It’s building community and letting people know that they aren’t alone. I was glad to be a part of it for an afternoon.

Keep on rocking,

-Forest

4. Harper says,

Feb 20, 2007 @ 9:33 PM

This would be the difference between the 51 and other higher-end higher-profile gaming places… offering more for the community to do. Sure, nice PCs and huge monitors are nice and all, but if you don’t have anything for the odd customer NOT into that high profile experience, you’ve got no draw for the community to come in and stay.

Sucks to see a business fail like that regardless. I’m glad 51’s here. Looks like it’ll be here for some time. Kudos to Cam and the rest of the administration for doing such a sweet job keeping people coming back again and again.

5. azazel says,

Feb 20, 2007 @ 10:31 PM

A51 represent!! These guys rock out loud !!

6. Reaper says,

Feb 20, 2007 @ 10:42 PM

A-51 Gives People a cheap night out that doesn’t involve DUI’s in a college town which many people appreciate, Plus The People Rock!!!

7. lunatic says,

Feb 20, 2007 @ 10:48 PM

long live the brotherhood.. this place rocks. if anyone thinks otherwise the need to get their head examined. p.s. the copycats are nowhere near A51…. you know who you are on IGN

8. Kevin says,

Feb 21, 2007 @ 10:01 AM

Ouch, you be harsh to us dude! I guess disn’ Internet gaming centers could make for interesting conversation.

Our mission statement explains many questions most people have about the 5 W’s of our weirdness. Anyway it is still good to read about our niche industry – good, bad or otherwise.

“Stop playing with yourself” -original gingle but caused parental unrest

9. Kendra says,

Feb 22, 2007 @ 11:54 PM

Being staff to Area for 3 or so years has been a blast. And I love this artical, God knows how much time A51 family has put into the place, And especially Cam!!. Bout time we get some state wide recognition! I’ve paid a few visits to the lan gaming centers down here in Grand rapids and well and to be honest… No competition there. Places are empty, Over priced and underfriendly.

A51 FTW ! !! !! !! !

10. Josh Williams says,

Feb 23, 2007 @ 1:31 AM

Josh from Digital Ops here in Ann Arbor. Fuzion did just close up shop, as competition goes this is both good & bad for us. I’m never happy to see another game center close, and Tony was always extremely friendly whenever I stopped in.

As far as the comments here about building a community with the gaming center, I couldn’t agree more, it’s important to us, and even if the customers don’t always recognize it, I feel it’s very important to them. (They’ve kept us going for ten years, with the majority of our client base being long term repeat customers)

Regarding college students, we’ve picked up more of a High School crowd, we’ll see if that changes with our current expansion. We’ve been a cramped little center for ten years, and that’s finally changing : )

Good article, the comments about the the UofM dorms being extremely wired, the league, etc. are dead on. However, I’d say gaming centers exist because of a social filler, similar to clubs, bars, etc. It’s a place where a community in one sense or another is built. We’ll see if we can bring in the college crowd over the next few years, and places like Savage Gecko’s in Ypsilanti might do it better with their plans.

ttfn!

11. Leslye says,

Mar 01, 2007 @ 12:35 AM

I’d have to agree with the area 51 gamers. This place rocks, it gives people a place to hang out with friends and family instead of being on the streets causing trouble. Area 51 is different from most other gaming centers, it DOES create a wonderful environment where you get to know the owner and workers, and yes the computers aren’t in cubicles like most places think they need to be, this gives us interaction time with our friends sitting next to us, weather your the persons enemy in the game or not. It’s fun and I love it!!! AREA 51 ROCKS! WE LOVE YOU CAM!!!

12. Ryan K. says,

Mar 01, 2007 @ 1:01 AM

One thing: Area 51 is a second home/family!

13. Sarah K says,

Mar 01, 2007 @ 1:29 AM

Walking into Area 51 is like entering a whole different dimension…..! Everyone knows everyone, and everyone considers everyone family one way or another. From the 42 year old man that thought it was impossible to be able to find a comfortable place to play Magic, to the 13 year old girl that just enjoys a good duel on WoW….they’re all welcome! Cam, along with all the rest of the crazies that dwell in the darkened corners, are just waiting to party hardy with whoever kewl cat walks in to have a good time. RocK oN aREa!!!!! XD

14. John says,

Mar 01, 2007 @ 3:53 PM

I have never been to the internet gaming center in Ann Arbor..nor will I ever. Frankly I don’t need to. My reason is that Area 51 is the pinnacle of internet gaming centers not just in the great state of Michigan, but in the civilized world. The atmosphere is one of immense friendship and the “have fun” attitude. As a college student, I do not have very much free time. My college offers a variety of extracurricular activities, but none of them compare to the experience you get from A-51. The operator of the center is just about the coolest, laid back person I have ever met. Along with the gaming posters strewn around the center, there are also posters of his son who is in the United States Marine Corps currently in Iraq. I think anyone who walks into this place views his son as not only as someone doing a great service for his country, but as a brother. The people who have posted messages on here were not kidding about the aspect of family here. It may sound corny; but damn it, this place is a second family. I will be graduating soon and will have to leave the great town of Big Rapids. Until then my experiences at the greatest internet gaming center on the planet will continue. A-51…kicking ass…and taking names!

15. Alex R says,

Mar 02, 2007 @ 10:29 PM

Area 51 is one of the most amazing things to happen to this place. My mother, sister, and I moved here about 7 years ago, and ever since then have had some serious problems with, you guessed it: boredom. If it hadn’t been for this place, my sister never would’ve met the love of her life, my mom never would’ve had a reason to leave the house, and I never would’ve been able to get through everyday. This place literally saved my life. So thanks, Area 51. Thanks a lot.

16. kuri says,

Mar 07, 2007 @ 6:26 PM

Some issues with Fuzion: - Console game centers don’t make it. You need a mix of PCs and consoles to hope to capture the gaming market. - Their prices were too high for their demographic. At $6/hr, it took only $300/6= 50 hours of play to purchase your own console. Not to mention, their game library was lacking. - Fuzion lacked presence. They had a store they set up nicely- aside from that, they didn’t push advertisements, fliers, or even local radio stations to come garner attention. They opened, hosted some tournaments, and that was that. Make some promotions, and maybe I’d have considered visiting. - It seemed rigid and uppity- from its management to its business plan. There’s something to be said about being “laid-back”, and this center wasn’t it. You felt like you were in the no-f’ing-around museum (with gunshot sounds reverberating off the walls, granted). People go out to have fun.

Flash across the street to Pinball Pete’s, where there’s a variety of entertainment (billiards, coin-op, ticket, and pinball games), very cheap pricing (at most $1 per game), and a very laid-back environment. This is what keeps is open. This is what keeps members coming back.

I think gaming centers need to re-evaluate their business models before launching into a city. I’ve never seen an in-city gaming center price over $3/hr for the exact reasons listed in this article. Get worse PCs, postpone some of the more expensive stuff- just make it affordable. People will go elsewhere if they feel they’re not getting the most bang for their buck.

Area-51 sounds nice. I’ll have to look this place up.

(Previous game centers of employment: CyberTechPlus [Utica, MI], Club Cyber [New Baltimore, MI])

* * *
The Ann Arbor Crier is an Ann Arbor daily
magazine, since 2007.

Copyright © The Ann Arbor Crier.

About: Colophon, Archives, Privacy Policy
Reach: Contact Us, Write For Us
Subscribe: Atom Feed, RSS Feed